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FAQ

We Are Always Happy TO Help!

  • I am a new carrier, how long do I have to be in business before I am eligible to enroll with OOTW's service?
    Owner-Operators must have an MC # active no less than six months in order to get the most of our service.
  • What type of trucks does OOTW Freight Dispatchers work with?
    We work with a variety of trucking companies, including owner-operators, small fleets, and mid-sized carriers, across different sectors of the transportation industry.
  • As an owner-operator that like to stay moving, how can a dispatcher help me?
    We handle all the dispatching tasks, allowing owner-operators to focus on driving and earning income without the administrative burdens.
  • What are the benefits of outsourcing my company’s truck dispatching needs?
    Outsourcing dispatching needs to OOTW Freight Dispatchers allows carriers to focus on driving and growing their business while benefiting from our expertise in load management, route optimization, and compliance.
  • How quickly can I get my first load?
    As soon as there’s a match for your truck in our network.
  • Do I need to sign any short or long-term contracts to use your service?
    No, we offer flexible arrangements with no long-term contracts required.
  • What does it cost to join OOTW?
    Nothing! Joining is free, and there are no hidden fees.
  • What is the sign-up process? What do you need from me to begin work?
    The sign-up process involves filling out a registration form and providing basic company information. We'll then schedule a consultation to discuss your specific needs and preferences.
  • Where does OOTW Freight Dispatchers find loads?
    We source freight from a variety of sources, including online load boards, direct contracts with shippers, and established broker relationships.
  • Do you work in certain states, or do you cover all 48 states?
    We provide dispatching services nationwide, covering all 48 contiguous states.
  • What is your load booking process?
    Our freight booking process involves matching carriers with suitable shipments, negotiating rates, and managing logistics to ensure timely delivery.
  • Will I be assigned a temporary dispatcher, should mine is out of the office?
    Yes, we can provide temporary dispatching agent to cover for your Dispatcher's absence and ensure continuity in operations.
  • Why Having a Dedicated Dispatcher is Essential for Truck Drivers?
    At OOTW Freight Dispatchers, we know that a dedicated dispatcher means more than just assigning loads—it means empowering drivers to operate efficiently and profitably: Personalized Service & Support: One trusted point of contact who knows your needs, preferences, and challenges—making every interaction smooth and solutions tailored. Efficient Load Management: Minimize downtime and maximize profits by matching you with the right loads at the right time, keeping you on the move. Real-Time Problem Solving: Whether it’s rerouting around traffic or handling delays, your dispatcher is always available to proactively assist on the road. Transparent Communication: Stay informed with real-time updates on load status, schedules, and route changes—so you’re never in the dark. Fast Issue Resolution: From breakdowns to delivery challenges, your dispatcher works behind the scenes to resolve issues quickly and keep your schedule intact. Peace of Mind: With a dedicated dispatcher on your team, you can focus on driving safely and efficiently—knowing someone always has your back. Join the OOTW network today and experience personalized, real-time dispatch support designed to keep you driving and earning without the hassle.
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